The Baltimore Metro is the rapid transit service that serves Baltimore and surrounding areas. Most of the metro is an above ground train as opposed to an underground metro service. The Baltimore Metro is run by the Maryland Transit Administration. We have found the easiest way to get in touch with a Customer Service Guide agent below.

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#1 410-539-5000

Baltimore Metro Customer Service Live Person Information:

The best number to call to reach a human at Baltimore Metro Customer Service Department is listed below:

Phone number to call: 410-539-5000

How to Speak to a Live Person: Call 410-539-5000 and you will get an automated voice system. Press 0 and you will be placed on hold to speak with a Customer Service Guide agent at Baltimore Metro.

Support Hours: Customer Service Representatives are available Monday – Friday 6 am-7 pm EST

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information.

  • 6AM - 7PM EDT

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