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Empire Blue Cross Blue Shield is the largest health insurer in New York State based on PPO and HMO membership. Empire Blue Cross Blue Shield finances and delivers health care services in upstate New York. If you wish to get in touch with a Customer Service Guide agent at Empire Blue Cross Blue Shield, we have found the most convenient way.

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#1 1-212-476-1000

Empire Blue Cross Blue Shield Customer Service Live Person Information:

The best number to call to reach a human at Empire Blue Cross Blue Shield Customer Service Department is listed below:

Phone number to call: 1-212-476-1000

How to Speak to a Live Person: Call 1-212-476-1000 and you will get an automated voice system. Press #, press 3, press, Press # 3 times and you will be directed to a Customer Service Guide representative. We experienced a 2 minute wait time.

Support Hours: Customer Service Representatives are available Monday – Friday 8:30 am – 5 pm EST

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information.

  • 8:30AM - 5PM EDT
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