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Sony Corporation is involved with a wide range of business segments including electronics, motion pictures, music, and financial services. Sony competes closely with Panasonic and Sanyo for the consumer market. Below are instructions on how to get in touch with a Customer Service Guide agent at Sony.

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#1 1-800-345-7669

Sony/Playstation Customer Service Live Person

How to Speak to a Live Person: To get in touch with Sony/Playstation Customer Service Guide, call 1-800-345-7669. Press “1” and then “1” at the second prompt and you will be directed to a Customer Service Guide agent.

Support Hours: Mon-Sat 6:00am-8:00pm PT Sun 7:00am-6:30pm PT

Playstation live chat is available for immediate live customer support.

Other helpful numbers include:

1-866-766-9374 for Sony Mobile 1-888-222-7669 for Sony Repair or Exchanges

Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information. We are particularly interested in knowing if you found another number to call and speak to a human.

  • 6AM - 8PM PDT
  • 7:30AM - 18:30PM PDT